Vetrio Support

Glass TV Remote for Mi Box, Android TV, Google TV and Roku.

Email us

Write to imcefri@gmail.com. We reply to every message.

Inside the app: Settings → Contact Support. That button opens a mail already filled with your build and TV brand so we can help faster.

TV not found? Phone and TV on the same Wi-Fi. Local Network permission on: iPhone Settings → Vetrio → Local Network. VPN off.
Can't wake the TV? Enable network standby on the box (Mi Box: Settings → Network → Network standby).
Roku not responding? Roku: Settings → System → Advanced system settings → Control by mobile apps → Enable.
Box never joined Wi-Fi? Pairing needs the TV on the network first. Use a USB mouse or keyboard on the box for first setup.